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Description
Sofitel London Heathrow
French luxury and local cuisine in the world's most exciting city
Touch down in to London at Sofitel London Heathrow, the only hotel with direct access to Heathrow Terminal 5 via a 5 minutes covered walk way. Conveniently situated, discover London many attractions only 21 minutes away by train. Our award-winning hotel features 605 luxurious bedrooms and suites with modern amenities and the largest ballroom in Heathrow, catering up to 1300 people. Indulge into diverse dining options including our 2 AA Rosette Restaurants where guests can experience rich global flavours.
Nearby attractions, include Windsor Castle, Legoland Windsor, Royal Windsor and Ascot racecourse, and Twickenham Stadium. Trains departing from terminal 5 underground station take you into the heart of central London making it easy to explore Buckingham Palace, Tower of London, The British Museum, Canary Wharf and more.
"Bienvenue to Sofitel London Heathrow. Experience our unrivalled facilities designed for the global traveller and personalised service from the heart."
Alessandro Mortillaro, Hotel Manager
Hotel extras
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The only hotel with direct access to Heathrow Terminal 5 via a 5 minutes covered walk way.
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Direct connection to Canary Wharf within a hour via Elizabeth Line
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45 purpose built meeting rooms including the largest ballroom in Heathrow.
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Rosette-winning restaurants, La belle Époque and Vivre
Our accommodation(s)
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Room
Classic Room, Queen size Bed
- 2 pers. max
- 26 m² / 279 sq ft
- Bedding 1 x Queen size bed(s)
Room
Classic Room, Twin Beds
- 2 pers. max
- 26 m² / 279 sq ft
- Bedding 1 x Twin bed(s)
Room
Superior room, king size bed
- 3 pers. max
- 28 m² / 301 sq ft
- Bedding 1 x King size bed(s)
Room
SUPERIOR ROOM - 2 Single beds
- 2 pers. max
- 28 m² / 301 sq ft
- Bedding 1 x Twin bed(s)
Room
LUXURY ROOM, 1 King Bed
- 3 pers. max
- 32 m² / 344 sq ft
- Bedding 1 x King size bed(s)
Room
LUXURY TWIN ROOM, 2 single beds
- 2 pers. max
- 32 m² / 344 sq ft
- Bedding 2 x Single bed(s)
Room
Accessible Classic room with Queen Bed and walk-in shower
- 2 pers. max
- 26 m² / 279 sq ft
- Bedding 1 x Queen size bed(s)
- Accessible room
Room
Accessible Superior room with King Bed and bath
- 2 pers. max
- 28 m² / 301 sq ft
- Bedding 1 x King size bed(s)
- Accessible room
Room
LUXURY CLUB ROOM, Club Millesime Access, one King Bed
- 3 pers. max
- 28 m² / 301 sq ft
- Bedding 1 x King size bed(s)
Room
Family Room
- 4 pers. max
- 35 m² / 376 sq ft
- Bedding 1 x King size bed(s) and 1 x Double sofa bed(s)
Hotel location
Sofitel London Heathrow
Terminal 5, London Heathrow Airport
TW6 2GDLONDON
United Kingdom
GPS:51.4735, -0.4915
Telephone
+44 20 8757 7777
Fax +44 20 8757 7701
Contact email
Click to copy the email address
Access and transport
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HEATHROW TERMINAL 5
Railway station
Access: 0 m / 0 mi 5 min walk
T5 BUS STATION
Bus stop
Access: 160 m / 0.1 mi 5 min walk
HEATHROW EXPRESS T5
Railway station
Access: 160 m / 0.1 mi 5 min walk
PICCADILLY LINE T5
Railway station
Access: 160 m / 0.1 mi 5 min walk
LONDON ST PANCRAS
Railway station
Access: 18.4 km / 11.43 mi 38 min drive
LONDON PADDINGTON
Railway station
Access: 25.26 km / 15.7 mi 30 min drive
LONDON WATERLOO
Railway station
Access: 29.93 km / 18.6 mi 45 min drive
Hotel services
Check-in from - Check out up to
On site
- Car park
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Bar
- Meeting rooms
- 100% Non Smoking Property
- Room service
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La Belle Epoque
La Belle Epoque combines the best flavours of both British and French Cuisine. Offering classic flavours and textures using the finest seasonal British Produce. Relax and unwind whilst enjoying an outstanding culinary experience.
VIVRE LE EXPERIENCE DES SAVEURS
This innovative Heathrow restaurant open kitchen is like a theatre of international cuisine, with a deli and hot wok, grill, pizza and desserts.
TEA 5
Settle into a sofa at the Tea Salon and enjoy teas from around the world. Ideal for an informal meeting or quiet break from Heathrow. Indulge and experience our scrumptious Classic Afternoon Tea or enjoy the great selection available on the lunch menu.
Our guest reviews
Our guest reviews
100% genuine reviews from our guests
Find out more
ALL Rating 4.5/5 13,397 reviews
TripAdvisor Rating 4.5/5 19,479 reviews
Sofitel experience
TripAdvisor rating 5.0/5
Trek68972 Couples - TripAdvisor review
Had a lovely time in the club millesime. Sujeewa went above and beyond to make a lovely experience. Nothing was too much trouble. The food, service and drinks were lovely. The ambience was perfect. Good choice of nibbles. Starters delicious
The best hotel to stay at T5 Heathrow.
TripAdvisor rating 5.0/5
Lesley S TripAdvisor review
The best hotel to stay in for Terminal 5 Heathrow. We couldn’t fault our stay. Room was really clean and the bed so comfortable. All the staff were attentive particularly Aartee at reception when checking in. A wonderful relaxing start to our holiday.
Standards have slipped - Not 5*, not Sofitel
TripAdvisor rating 2.0/5
CS041 Families - TripAdvisor review
I’m at the property right now. I’ve stayed here for over 10 years, normally one night only. There is a definite change in the quality. Expectedly, rooms get older and need maintenance, but the room I am in has not been maintained. The staff has completely changed. Service standards have dropped significantly. It’s not horrible, but if you want to pretend this is a 5-star property, it is definitely not.I can’t speak to Elite treatment now as I am no longer Elite with Accor (Silver if that counts), but the front-desk attendant was a Trainee and not very good. Their new script is asking when your flight is and offering a paid upgrade…Breakfast, buffet only. They ask you to pay at the host stand upon entry. Coffee stand, pay before making the coffee and even clean the equipment before giving it to you. Housekeeping loud in the hallway, banging doors. Bar hosts and servers walk by when you enter and don’t acknowledge you. All of this is fine, but it’s not a Sofitel.It reminds me of the old Sofitel Miami - Cost-cut at all expense to consistent brand-standards. People are the biggest expense, and anything of quality costs more.
Just a flying visit
TripAdvisor rating 5.0/5
sonnydeanh TripAdvisor review
Stayed one night after a long drive prior to our early morning flight. Suite was very comfortable, they upgraded us free of charge. There were a few added extras like a TV in the bathroom although we couldn't get it working. We didn't eat at the hotel but went for a drink in their bar which is very relaxed and had a nice atmosphere. Elrica on the front desk was very helpful in getting us checked in and out.
Dear Sonnydeanh, Thank you for your lovely review, we are pleased you enjoyed your recent stay with us and truly appreciate your continued support and loyalty as well as your kind words about Elrica, I am sure they will appreciate your feedback. We look forward to welcoming you back soon. Kind regards. Mohammed Serhan. Hotel Manager
Club lounge
TripAdvisor rating 5.0/5
Jane N Couples - TripAdvisor review
Club milliseme lounge was superb. Lovely food and drink. Sujeewa and his colleague were very attentive and helpful. Will definitely upgrade to a club room when staying here in the future - would highly recommend for anyone flying from Heathrow T5
Dear Jane N, Thank you for your lovely review, we are pleased you enjoyed your recent stay with us and truly appreciate your continued support and loyalty as well as your kind words about Sujeewa, I am sure they will appreciate your feedback. We look forward to welcoming you back soon. Kind regards. Mohammed Serhan. Hotel Manager
In partnership withTripAdvisor
Web-users rating
Other web-users rate our hotel
- 4,362 reviews 9.3/10 Location
- 8,335 reviews 7.8/10 Room
- 7,681 reviews 8.1/10 Service
- 82 reviews 5/10 WiFi
- 2,033 reviews 7.7/10 Cleanliness
- 1,820 reviews 4.8/10 Value
- 1,324 reviews 8.3/10 Breakfast
- 39 reviews 2.1/10 Pool
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